Privacy Policy

At GAIRLOCH, we value your business and respect your right to privacy. We want you to feel secure about any private information that you provide to us, and have therefore outlined our Privacy Policy below. This Privacy Policy has been adopted by GAIRLOCH and by those organizations using the GAIRLOCH trademark under license from GAIRLOCH (referred to collectively as ‘GAIRLOCH’), in order to demonstrate their commitment to the protection of individual privacy. The following discloses the personal information collection, use and disclosure practices of GAIRLOCH.

For the purposes of this Statement, “Personal Information” means information that is personally identifiable to individuals. “Non-Identifiable Information” means information that cannot be associated with or traced back to specific individuals with certainty.

How and when GAIRLOCH collects personal information

GAIRLOCH collects personal information from individuals on a voluntary basis through surveys, contest entry forms, registration forms, questionnaires and transaction documents both online and offline. The personal Information includes contact information (name, mailing address, e-mail address, telephone number, etc.) demographic information, household information, preference information and transaction-related information.

Use of personal information by GAIRLOCH

GAIRLOCH uses personal information that it collects for the following:

  • To communicate with individuals
  • To understand individual needs
  • To promote and offer products, services and special offers that meet individual needs or that might be of interest to individuals based on information provided and approved by GAIRLOCH
  • To provide individuals with products or services that are requested or that is part of GAIRLOCH’ ongoing service with its customers
  • To conduct, process and complete transactions with GAIRLOCH’ customers
  • The information also enables us to develop and customize our products and services to better meet the needs and preferences of customers. GAIRLOCH may, from time to time, contract individuals by electronic format, regular mail or telephone for any of the purposes set out above

Disclosure of personal information by GAIRLOCH

GAIRLOCH does not sell, rent or trade personal information that it collects. GAIRLOCH will not knowingly disclose personal information to any third parties except in the following circumstances:

  • When GAIRLOCH has received consent to do so or under limited circumstances, specifically described at such time as personal information is collected
  • When GAIRLOCH, in good faith, believes the law permits or requires such disclosure
  • To affiliated and associated companies within GAIRLOCH and only for the purpose as described herein. These affiliated and associated companies and their respective employees are restricted from using the personal information for any other purpose other than as described herein
  • To its agents, professional advisors, promotional and marketing agencies, and to any other third parties in order to complete transactions, to process data and to services customers. These third parties and their respective employees are only provided with such personal information as is necessary to perform the services for which they have been contracted and are restricted from using the personal information for any other purpose other than as described herein
  • In the event of the sale of GAIRLOCH, personal information may be one of the transferred business assets

Retention of personal information by GAIRLOCH

At such time when personal information is no longer required for the purpose stated in this Privacy Statement of other statutory requirements, such personal information will be made non-identifiable or destroyed.

Collection, use and disclosure of non-identifiable information

GAIRLOCH collects and uses non-identifiable information to assess the effectiveness of website content and traffic. This allows GAIRLOCH to improve the quality of visits to websites by streamlining visitors’ ability to navigate these sites and develop featured programs and content that will be of interest to visitors. Aggregate non-identifiable information is used to perform statistical analyses of the collective characteristics and behaviors of individuals, and to measure demographics and interests.

Websites operated by third parties

Websites operated by GAIRLOCH may contain links to other websites that may collect personal information. This Statement does not extend to the data collection, disclosure, use and retention practices of such third parties and GAIRLOCH does not assume any responsibility for the privacy practices, policies or actions of such third parties. Individuals should read the privacy policies of such third parties, and make an informed decision about whether or not to visit such websites and/or provide personal information to such third parties based upon their privacy practices and individual discretion.

Safeguarding personal information

GAIRLOCH has taken measures to protect the security and confidentiality of personal information as are appropriate in the circumstances. Personal information is stored in confidential databases and locations in the Greater Toronto Area. These sites have appropriate security measures in place to protect against the loss, misuse and alteration of personal information under the care and control of GAIRLOCH. Any information transmitted via the Internet, however, may be intercepted by third parties. GAIRLOCH does not assume any liability for interception, alteration or misuse of information transmitted over the Internet. GAIRLOCH employees are restricted from using and disclosing personal information collected by GAIRLOCH other than in accordance with this Statement.

Accessing personal information

Individuals have the right to access, verify and correct or amend all of their personal information collected by GAIRLOCH. GAIRLOCH believes that it is imperative that personal information be as accurate, complete and up to date as is necessary for the purposes for which it is collected. Accordingly, to help GAIRLOCH keep personal information as current as possible, GAIRLOCH encourages individuals to amend inaccuracies and make corrections in their personal information collected by GAIRLOCH as often as necessary. To access, verify and correct or amend personal information, please email info@craftresidences.ca.

Information we collect

Customer Registration: In order to register for our Services, Customers must provide certain Personal Information to us such as their name, company name and email address. We use this information to manage Customer accounts and provide the Services. 

Device Identifiers: When you access the Service by or through a device, we may access, collect, monitor and/or remotely store one or more “device identifiers”. Device identifiers allow us to uniquely identify your device and are used to enhance the Service (including sending updates and information from the Service). A device identifier does not collect or share any personally identifiable information about you. A device identifier may be used in conjunction with personally identifiable information.

Statistics and Analytics: We also collect statistics about use of the Services which we use for analytics including predictive analytics. Aggregate statistics that do not personally identify an individual will be kept by us and such aggregate statistics may be made available to other members or third parties. We may also collect information (which may include using third party services) using cookies and logging and cookies which can sometimes be correlated with Personal Information. We use this information to monitor and analyze use and interest in the Service. See the section on “Service Providers” for more detail in this respect.

System Logs & Cookies: Cookies are used by us to track content usage and traffic on the Website and Services. A cookie is a feature of your web browser that consists of a text file that is placed on your hard disk by a web server. The Website uses cookies to help it compile aggregate statistics about usage of this Website, such as how many users visit the Website, how long users spend viewing the Website, and what pages are viewed most often. This information is used to improve the content of the Website. The Websites and Services may also include cookies and similar tracking technologies of third parties, which may collect information about you via the Websites and Services and across other websites and online services. You can set your browser to notify you when you are sent a cookie. This gives you the chance to decide whether or not to accept it. If you disable cookies, you may not be able to take advantage of all the features of the Website or Services.  

Your IP address is reported by your web browser whenever you visit a page on the Website. This information is recorded together with your registration information on our databases. 

Advertisements: Advertisements appearing on other Websites may be delivered by us or one or more third-party web advertisers. These third party web advertisers may set cookies. These cookies allow the advertisement server operated by that third party to recognize your computer each time they send you an online advertisement. Accordingly, advertisement servers may compile information about where or whether you viewed their advertisements and which advertisements you clicked on. This information allows web advertisers to deliver targeted advertisements that they believe will be of most interest to you. The Privacy Policy applies to cookies placed on your computer by us, but does not cover the use of cookies by any third-party web advertisers. For the privacy practices of such third-party web advertisers, you should consult the applicable privacy policy for the relevant third-party web advertiser(s). 

Third-Party Links: The Website may contain links to other third-party websites that are not owned or controlled by us. Such third-party websites are governed by the terms and conditions and privacy policies of such third-party providers and we are not involved in any interaction or transaction between you and such third-parties. 

Service providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.  These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.  You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

BEHAVIOURAL REMARKETING

GAIRLOCH uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

  • Google Ads is a remarketing service provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
  • Twitter remarketing service is provided by Twitter Inc. You can opt-out from Twitter’s interest-based ads by following their instructions. You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page.
  • Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page. To opt-out from Facebook’s interest-based ads follow these instructions from Facebook. Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA, the Digital Advertising Alliance of Canada in Canada or the European Interactive Digital Advertising Alliance in Europe, or opt-out using your mobile device settings.  For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy.

How to file a complaint

To file a complaint with GAIRLOCH concerning the collection, use and/or disclosure of personal information, please email info@craftresidences.ca. All complaints will be investigated by GAIRLOCH as soon as is practical in the circumstances. Individuals will be notified of the outcome of the investigation of complaints and will be notified of any relevant steps taken or to be taken as a result of a complaint.

The choice to provide personal information or to receive certain information and promotional materials

Individuals always have the choice whether or not they wish to supply GAIRLOCH with personal information. Individuals wishing to ‘opt-out’ of receiving certain informational and promotional materials from GAIRLOCH or who otherwise object to the collection, use and disclosure policies as provided under this Privacy Statement, are asked to contact GAIRLOCH by email at info@craftresidences.ca.

Opt-out opportunities are also provided in other circumstances such as in certain promotional mailings. Individuals are reminded that the decision to withhold personal information or to object to the use and/or disclosure of personal information as provided in this Privacy Statement or in any agreement between such individuals and GAIRLOCH, may, in certain instances, limit their ability to complete purchases of GAIRLOCH products and services and limit their ability to access or take advantage of certain promotions and features. Your personal information is obtained and used only with your consent which may be expressed or implied depending on the circumstance.

Personal information required as part of purchase transaction

Additional personal information, in excess of what is outlined in this Statement, may be required to facilitate the successful completion of a purchase and sale agreement between GAIRLOCH and a purchaser. Where additional personal information is required or collected, the agreement of purchase and sale will outline the conditions on which such personal information is collected, retained, and/or distributed. When a conflict exists between this Statement and the applicable agreement of purchase and sale; the agreement of purchase and sale will govern.

Effective date of statement

This Statement has been adopted by GAIRLOCH as of June 2022. Revisions to the Statement will be posted on https://craftresidences.ca/ as soon as practical.

Legal

GAIRLOCH attempts to ensure that the information on this website is accurate and current, but cannot guarantee that all information presented here is accurate, free of errors and up-to-date. As such, GAIRLOCH urges you to use this website for informational and illustrational purposes only, and to consult a sales representative at our sales centre for the most current and accurate information. All illustrations are artist’s concepts only, and actual appearance may differ. Floor plans and room dimensions only apply to one of the elevations shown, and may be different for other elevations. Actual usable floor space may vary from stated floor areas. Specifications, dimensions, plans, elevations, prices, terms, conditions, subdivision configurations and all other information contained on this website is subject to change without notice, and is subject to construction variances. In the event of any disagreement or inconsistency between the information on this website and the information available at the sales centre, the information at the sales centre will prevail. E.&O.E.

GAIRLOCH Contact Information

All inquiries, amendments, complaints or contact for any other reason regarding this Privacy Statement should be addressed as follows:

By mail:

Gairloch Developments / 3200 Dundas Dev GP Inc. 
Attention: Privacy Officer 
18 Hook Ave, Suite 210
Toronto, ON M6P 1T4